Return Policy for Therapearl TP-RNW1 Hot/cold Packs - Neck Wrap
ITEMS WITH A LEAD TIME LONGER THAN 48 HOURS CANNOT BE RETURNED / CANCELLED. These are specially ordered, and we cannot accept returns or cancellations on such products for any reason. We take the responsibility to make sure your product arrives in brand new working condition. Should your item arrive damaged, we will replace the product at no cost to you.
ITEMS WHICH SHIP OUT IN 24-48 HOURS. These are covered by our standard 30 day return policy from date of shipment. Return shipping charges are the responsibility of the customer. The product must be in new condition and in its original packaging.
For complete details of our return policy and process, please refer to our general return policy page.
ALLOCATED PRODUCTS BELOW ARE NON-CANCELLABLE, NON-RETURNABLE
- PPE Apparel (Face Shields, Masks, Gloves, Gowns, Shoe Covers, Bouffant Caps, etc.) | COVID Tests | Alcohol / Alcohol prep pads | Batteries | Disinfecting solutions and wipes | Facial tissue | Hand sanitizers, soaps and dispensers | Hydrogen peroxide | | Spirometers | Thermometers | Saline / Solutions | Needles | Syringes