Return Policy for Dynatronics STI1D BodyIce Reusable Deluxe Cold Pack
Returns: Tiger Medical offers a 30-day return policy from date of shipment for this product, subject to a minimum 20% restocking charge, in addition to the return shipping charges (Items under $100 have a $20 restocking fee). The product must be in brand new condition and in its original packaging. We take the responsibility to make sure this product arrives in brand new working condition. Should your item arrive damaged, we will replace the product at no cost to you.
Cancellation or change orders for products manufactured to order (that are already in progress) are subject to a minimum 10% change order/cancellation fee.
For complete details of our return policy and process, please refer to our general return policy page.
Cancellations: Items made to order, cannot be returned or canceled after production.